SERU Training

SERU assessment is computer-based and it is delivered by TfL staff at TfL offices. It will involve multiple choice questions and completing sentences by adding missing words.

To work as a London PHV, you need to pass the SERU assessment exam. You need to prove that you have at least a B1 level of ability in the English language. B1 is a level of English in the Common European Framework of Reference for Languages (CEFR).

Your English language reading and writing skills will be derived from the Safety, Equality and Regulatory Understanding Assessment